Client Manager - Aviation

MarshLeawood, KS
Hybrid

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Requirements

  • High School Diploma or equivalent
  • 2-5 years insurance experience required
  • Working knowledge of aviation insurance coverage
  • Strong computer competency – Microsoft Office 365 products

Nice To Haves

  • Associate’s Degree with 5-8 years’ experience preferred
  • Property & Casualty License preferred
  • CISR and/or CIC designation preferred

Responsibilities

  • Provide day-to-day client service, addressing inquiries related to coverage and billing, and communicating updates to clients, brokers, and carriers.
  • Evaluate customer needs and recommend improvements.
  • Manage policy renewals and endorsements.
  • Develop insurance and risk management programs.
  • Prepare client proposals.
  • Handle documentation such as certificates of insurance and invoices.
  • Process audits and online quoting.
  • Maintain service plan activities within the agency management system.
  • Ensure comprehensive support and tailored insurance solutions for aviation clients.

Benefits

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities
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