Client Lifecycle Risk & Controls Associate

Delta Capita•New York, NY
•Hybrid

About The Position

The Client Lifecycle Risk & Controls Associate will support a Tier 1 Investment Bank client in strengthening its US Operations governance framework. The role oversees key operational processes, coordinates stakeholders across functional areas, and helps maintain strong risk and control disciplines throughout the client lifecycle. Acting as a central point of coordination between Operations, Risk, Compliance, and client-facing teams, the associate helps ensure onboarding, account management, incident management, and control activities are performed effectively and consistently in line with regulatory and internal governance expectations. The position requires operational risk expertise, strong stakeholder management, and the ability to drive continuous improvement in a highly regulated environment. It is based in New York and follows hybrid-working expectations determined by the client: most clients require at least three days per week in the office and two days from home, while some require four or five office days. Candidates must be flexible to meet client requirements and have valid US work authorization.

Requirements

  • Bachelor’s degree.
  • 2–4 years of experience in Operational Risk, Controls, Compliance, Audit, Financial Crime, Governance, or Operations leadership.
  • Strong understanding of client onboarding, KYC, AML, sanctions screening, reference data, and account maintenance processes.
  • Experience managing incidents, control issues, remediation activities, and action plans.
  • Knowledge of risk and control frameworks, including control design, testing, and evidence management.
  • Experience supporting internal audits, regulatory reviews, and compliance assessments.
  • Strong analytical skills and ability to produce concise reporting for senior stakeholders.
  • Excellent stakeholder management and communication skills.
  • Ability to influence and constructively challenge stakeholders while exercising sound judgment.
  • Experience working across global teams and matrixed organizations.
  • Experience driving process improvement, automation, or technology-enabled change initiatives.
  • Demonstrated ownership, integrity, attention to detail, and a strong control mindset.
  • Valid US work authorization.

Responsibilities

  • Coordinate client and account onboarding, including account opening, credit approvals, and engagement with Risk, Compliance, and client-facing stakeholders.
  • Partner with operational teams to ensure adherence to procedures, controls, and governance requirements across US-based functions.
  • Oversee operational processes including client onboarding, periodic reviews, account maintenance, incident management, and control remediation.
  • Monitor operational issues, control weaknesses, and process exceptions, ensuring timely escalation, tracking, and resolution.
  • Support execution and enhancement of risk and control frameworks, including documentation, evidence collection, and governance standards.
  • Produce management information and reporting to support risk oversight, operational decision-making, and regulatory readiness.
  • Facilitate collaboration among Operations, Risk, Compliance, Technology, and Audit teams to address operational and regulatory challenges.
  • Identify opportunities for process optimization, automation, and control enhancement to improve operational effectiveness and reduce risk.
  • Contribute to internal reviews, audit engagements, regulatory examinations, and remediation initiatives.
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