Client Learning Design Associate

DTCC • Jersey City, NJ

11d • Hybrid

About The Position

As a member of the Enterprise Client Operations team, the Client Learning Designer will support the design and development of learning solutions for clients and internal teams. In this role, you will contribute to the creation of training materials and learning assets using established instructional design principles, templates, and team standards. Working with more experienced team members, SMEs, trainers, and stakeholders, you will help translate business and learner needs into clear, accessible learning content. This role provides an opportunity to build instructional design, curriculum development, and learning technology skills while supporting consistent, high-quality training experiences that help clients use DTCC products effectively.

Requirements

• Minimum of 4 years of related experience
• Bachelor's degree in Instructional Design / Learning & Development, or a related field; preferred or equivalent experience
• 1–2 years of experience in instructional design, curriculum development, training coordination, content development, or a related learning role.
• Basic knowledge of instructional design principles, adult learning concepts, or curriculum development practices.
• Familiarity with e-learning authoring tools such as Articulate Storyline, Rise, Adobe Captivate, or Camtasia, with willingness to build proficiency.
• Basic understanding of Learning Management Systems or content management platforms is preferred.

Responsibilities

• Support the development of engaging and interactive training materials using established instructional design models and templates.
• Assist in creating storyboards, scripts, simulations, assessments, and other learning content, ensuring materials follow agreed design standards and project requirements.
• Collaborate with team members, SMEs and content contributors to apply instructional design best practices.
• Support project timelines by tracking assigned tasks, milestones, and deliverables to help ensure timely completion of assigned work.
• Work with SMEs, trainers, and stakeholders to gather input, clarify requirements, and support content validation.
• Participate in the review of learning data to monitor learner engagement, performance, and knowledge retention.
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately.

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level