Client Integration Delivery Manager

BankUnited, Inc.•Miami Lakes, FL

About The Position

The Client Integration Delivery Manager is responsible for the timely and quality delivery of integration solutions between the Bank and its customer/partner systems. This role aims to expand the Bank's integration practice by adopting Open Banking Standards to unlock and monetize financial data. The manager will communicate with various Bank lines of business to identify and prioritize high-value client integration solutions. They will lead a team to architect, design, troubleshoot, and optimize client-facing API integrations within the Bank's Integration Platform. Key responsibilities include establishing team goals, developing strategies for managing client and partner integrations, and ensuring delivered integrations meet or exceed client requirements while adhering to standards and best practices. This is a hands-on role that may involve coding and mentoring team members. The manager will oversee client integration projects and teams, requiring strong communication skills.

Requirements

Bachelor's Degree in Computer Information Systems, and/or Engineering with an emphasis in software development
5+ years software engineering experience with emphasis on client integration, API development, and web technologies for business application delivery
Strong acumen and 5+ years' experience in API design, user-interface design, and database analysis
Required Technology Experience: AWS, Azure, GCP, or other cloud computing; Full stack development; Angular JS; .NET; Java
Understanding of Project management methodologies and Agile frameworks
Software Engineering experience with emphasis on using software development and web technologies for business application delivery

Nice To Haves

Experience with Open Banking Standards and client/partner-facing integration platforms strongly preferred
Certifications relevant to AWS, or Cloud Technologies preferred but not required

Responsibilities

Manages teams of Integration Developers focused on client and partner integrations, including pods with DevOps Engineers, .Net Developers, and Software Quality testers.
Manages the development lifecycle for client integration delivery.
Researches new integration technologies and standards to strengthen the organization's client connectivity capabilities.
Oversees, creates, and implements client integration solutions to improve onboarding and connectivity processes.
Plans, directs, and coordinates the actions of the client integration delivery team.
Responsible for client integration technology delivery.
Provides technical leadership and guidance on client integration initiatives.
Acts as a liaison between the integration delivery team and senior leadership, as well as client-facing business lines.
Maintains and builds positive working relationships with internal customers and the lines of business served, with a focus on client and partner needs.
Works closely with other IT staff to assist in the analysis, design, development, implementation, and other phases throughout client integration projects and SDLCs.
Ensures that coding standards are upheld to facilitate best security practices for client-facing integrations.
Recommends and implements client integration and Open Banking solutions where appropriate.
Ability to work with cross-functional teams where close collaboration is required.
Demonstrates excellent oral and written communication skills, particularly with client-facing stakeholders.
Maintains compliance with government, industry, and internal regulations and policies.
Advises on best practices for improving release management and operational monitoring of client integrations.
Performs research and evaluates new technologies to meet the most advanced demands of client integration needs.
Ability to build relationships between product, business, and development teams in order to meet client integration goals.
Directly supervises the BankUnited client integration developer group.
Assures that client integration deliverables are provided on time.
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
Adheres to Bank policies and procedures and completes required training.
Identifies and reports suspicious activity.
Supervises function, projects or services and/or one or more employees, as applicable.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.