Client Intake Specialist
Zanes Law Injury Lawyers•Tucson, AZ
•Onsite
About The Position
Zanes Law Injury Lawyers is hiring a Client Intake Specialist to join their high-performance team. This is an inside, consultative sales position where conversations create real impact. The role involves being the first point of contact for potential clients, understanding their needs, explaining the value of legal support, and guiding qualified leads through the sign-up process. The position requires strong follow-up skills and meticulous record-keeping in the CRM.
Requirements
- 3+ years of customer service experience
- 2+ years of sales experience (consultative or inside sales a plus)
- A natural people person who’s confident, empathetic, and sharp
- A fast learner who adapts well and thrives in high-energy environments
- Tech-savvy and organized, you handle your pipeline like a boss
- Coachable, reliable, and ready to level up your career
Responsibilities
- Be the first voice potential clients hear, make a powerful first impression
- Ask great questions, uncover needs, and determine if we can help
- Explain the real-life value of legal support (we’ll train you!)
- Confidently guide qualified leads through the sign-up process
- Have an obsession with follow up (inbound leads) phone, text, email, you know how to get answers
- Log details and keep everything organized in our CRM
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Paid training
- long-term career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
