V104 - Client Intake Coordinator

Job Duck

1d•Remote

About The Position

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is looking for a confident and service-driven Client Intake Coordinator to serve as the first connection between prospective clients and the firm. In this role, you will handle inbound calls, guide conversations with clarity and care, and ensure potential clients are scheduled efficiently and accurately. Your work will play a key role in converting inquiries into qualified consultations while maintaining detailed and organized records. This position is well-suited for someone who enjoys structured workflows, communicates naturally over the phone, and remains adaptable in a fast-moving environment. Candidates who value teamwork, continuous learning, and respectful collaboration will feel at home in this role.

Requirements

Minimum 1 year of experience working as an Intake Specialist or in a customer service role
Experience in sales required
Availability to work one or two days over the weekend required
Excellent verbal skills in both English and Spanish
Sales-oriented communication skills
Strong phone presence and active listening
High level of integrity and honesty
Compassionate and client-focused mindset
Ability to adapt quickly and receive feedback
Team-oriented with a respectful work style
Quick learner with attention to detail
Organized and process-driven