Client Implementation Analyst - Healthcare Billing and Claims (Remote)

Experian

2d • Remote

About The Position

As our Client Implementation Business Analyst, you will report to Experian Health. You'll have the opportunity to assist Revenue Cycle Consultant and Technical Consultant teams in the implementation of Experian's Claim Source revenue cycle management system. You will review internal processes, recommend and develop changes to improve system efficiency, automation, and effectiveness. You will document complex solutions for internal and external clients, assess project complexity, and estimate implementation timeframes. You will also provide input to improve product documentation and training, assign and monitor detailed project tasks, and communicate summary level information to management and involved parties. You will communicate status with team members, end-users, and clients within client expectations, including participating in regular client calls. You will develop relationships with clients and service/sales teams, monitor the accuracy and completeness of all assigned jobs, and provide technical support including testing, debugging, troubleshooting, and implementing necessary program updates. You will analyze customer data, including performing optimizations and edit reviews with customers, and review and evaluate payer notifications. You will collaborate with internal and external groups to define process requirements for the project.

Requirements

• 4+ years' experience in healthcare revenue cycle and with hospital/clinic billing experience required
• 4+ years' experience with host system installations and migrations (Epic, Cerner)
• 4+ years' experience ICD10 diagnosis and procedure codes and CPT-4 codes, 837 format and UB04/1500/ADA paper forms, and with the medical billing process

Nice To Haves

• Bachelor's degree is beneficial

Responsibilities

• Assist Revenue Cycle Consultant and Technical Consultant teams in the implementation of Experian's Claim Source revenue cycle management system
• Review internal process, recommend and develop changes to improve systems efficiency, automation, and effectiveness
• Document complex solutions to internal and external clients
• Assess project complexity and estimate implementation timeframe
• Provide input to improve product documentation and training
• Assign and monitor detailed project tasks and communicate summary level information to management and involved parties
• Communicate status with team members, end-users and clients within client expectations including participating in regular client calls
• Develop relationships with clients and service/sales team
• Monitor accuracy and completeness of all assigned jobs
• Provide technical support including testing, debugging, troubleshooting and implementing necessary program updates
• Analyze customer data including performing optimizations and edit reviews with customers, review and evaluate payer notification
• Collaborate with internal and external groups to define process requirements for project

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree