Client Experience Host

DivaDance•Westerville, OH

4d•Onsite

About The Position

DivaDance is the go-to destination for pop music-inspired dance classes, programs, and parties for adults, with locations across the U.S. and Mexico! But we’re so much more than a dance studio… We’re a confidence-boosting, community-building, joy-filled experience where adults can show up exactly as they are and leave feeling stronger, happier, and more connected. Joining our team means you get to make people feel seen, celebrated, and empowered —all while having a lot of fun doing it. We’re looking for a Client Experience Host who brings the energy, loves people, and knows how to turn a first visit into a full-on “I’m obsessed” moment. You’re the first smile they see, the vibe-setter of the studio, and the reason they keep coming back.

Requirements

Love meeting new people and can make anyone feel comfortable instantly. Being shy does not work in this role.
Have sales experience (fitness/wellness = a big plus)
Are organized and can keep track of multiple conversations and follow-ups
Feel confident using tech (or can learn quickly!)
Bring positive, outgoing energy every time you walk in the door
Have a passion for dance, fitness, or just hyping people up
Must have reliable transportation
Be eligible to work in the U.S.

Nice To Haves

Fitness/wellness sales experience

Responsibilities

Greet every client like they’re your best friend
Chat with new clients to understand their goals and guide them to the perfect class or membership
Turn curiosity into commitment through fun, natural sales conversations
Keep communication flowing—calls, texts, emails, DMs—you name it
Help classes run smoothly: check people in, prep the studio, support instructors
Stay organized by updating client notes and following up with leads
Create a space that feels welcoming, inclusive, and full of good energy