Client Experience Coordinator- Remote

Newport AssociatesNew York, NY
Remote

About The Position

We’re looking for a Client Experience & Logistics Coordinator to help organize and manage client-facing details from start to finish. In this role, you’ll support the coordination of schedules, arrangements, and logistics while ensuring a smooth and professional experience for clients. This position is well-suited for individuals who enjoy working with details, staying organized, and communicating with others in a fast-paced, remote environment.

Requirements

  • Strong communication and organizational skills
  • High attention to detail and ability to stay organized across multiple tasks
  • Comfortable working independently in a remote setting
  • Ability to learn systems and follow structured processes
  • Customer-focused mindset with problem-solving skills

Nice To Haves

  • Experience in customer service, hospitality, administration, coordination, or events

Responsibilities

  • Coordinate schedules, confirmations, and planning details for client requests
  • Communicate with clients to provide updates and ensure accuracy of information
  • Organize logistics related to events, accommodations, and general arrangements
  • Work with vendors and service providers to confirm and track details
  • Maintain organized records, timelines, and documentation
  • Assist with updates, changes, and ongoing coordination needs
  • Collaborate with team members to ensure all details are handled efficiently

Benefits

  • Flexible remote work environment
  • Hands-on experience in coordination and logistics
  • Opportunity to grow into advanced roles in client services or operations
  • Supportive and team-oriented environment
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