Client Executive, GTS

Gartner•New York City, NJ
•Hybrid

About The Position

The Client Executive, GTS sets strategy for a small number of major regional accounts—typically large multinational companies—with substantial strategic and revenue-generating importance. The role drives new business within assigned accounts and carries a sales quota aligned to those accounts. It involves developing a detailed understanding of clients’ business strategies, building executive relationships, and translating client priorities into Gartner selling opportunities. The position also manages account growth and retention, sales forecasting, expenses, competitive knowledge, and understanding of Gartner products and services.

Requirements

  • 10–15 years of external experience with proven success in consultative sales.
  • Ability to prospect and manage C-level and senior-level relationships within large multinational companies.
  • Demonstrated intellect, drive, executive presence, and sales acumen.
  • Experience building strong client relationships and providing value-added, insightful, strategic business advice.
  • Ability to understand enterprise-wide issues and structure innovative, integrated solutions that provide IT decision support to global companies.
  • Comprehensive understanding of technology buying centers.
  • Relevant industry knowledge specific to the vertical markets in the territory.
  • Strong computer proficiency.
  • Excellent written, oral, and presentation skills.
  • Ability to develop and deliver effective presentations to contract decision makers at C-level.
  • Knowledge of the full sales lifecycle, from prospecting through close.
  • Language abilities as determined by territory needs.
  • Bachelor’s degree, with strong evidence of academic success.

Nice To Haves

  • Experience in high technology, including services, software, or hardware.
  • Master’s or advanced degree.

Responsibilities

  • Direct strategy for large strategic accounts, including coordinating and executing sales and relationship activities.
  • Understand clients’ business strategies, drivers, goals, and initiatives, and translate them into Gartner selling opportunities.
  • Establish and maintain executive client relationships and serve as a trusted advisor.
  • Manage accounts to increase customer satisfaction, retention, and account growth.
  • Meet quota aligned to specific strategic accounts.
  • Consistently execute Gartner’s internal sales methodology.
  • Plan large accounts and manage territories.
  • Maintain forecast accuracy on a monthly, quarterly, and annual basis.
  • Maintain competitive knowledge and focus.
  • Manage expenses with fiscal responsibility.
  • Develop in-depth knowledge of Gartner’s products and services.

Benefits

  • Competitive salary and compensation.
  • Generous paid time off.
  • Charity match program.
  • Medical, dental, and vision plans.
  • Parental leave.
  • Employee Assistance Program (EAP).
  • 401(k) matching, including a match of up to $7,200 per year.
  • Opportunity to purchase company stock at a discount.
  • Annual bonus plan based on company and individual performance or a role-based, uncapped sales incentive plan, as applicable.
  • Hybrid work environment with flexibility to work virtually when productive and collaborate in person.
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