Leader, Client Executive

Cisco•Atlanta, GA

1d•$319,800 - $505,500•Remote

About The Position

Cisco is seeking a visionary and strategic Client Executive to lead our partnership with The Home Depot. In this pivotal role, you will serve as the primary executive contact, orchestrating a high-performing cross-functional team to deliver cutting-edge technology solutions that drive digital transformation for the world’s largest home improvement retailer. You will act as a trusted advisor, aligning Cisco’s extensive portfolio with The Home Depot’s unique business objectives to foster long-term growth and operational excellence.

Requirements

10+ years of experience in strategic account management, specifically within the technology or enterprise software sector.
Proven track record of success managing large-scale, complex accounts, ideally within the retail or e-commerce industry.
Proven record of delivering outcomes and managing and resourcing services and deliverables.
Demonstrated ability to lead and motivate high-performing, cross-functional teams in a fast-paced environment.
Exceptional executive presence, with the ability to influence C-suite stakeholders and navigate complex organizational structures.
Strong financial acumen and experience managing multi-million dollar P&Ls and long-term contracts.
Bachelor’s degree in Business, Engineering, or a related field.

Nice To Haves

An MBA is highly preferred.

Responsibilities

Develop and execute a comprehensive multi-year account strategy that anticipates The Home Depot’s business needs and aligns Cisco’s innovation roadmap with their corporate initiatives.
Leverage deep knowledge of the retail landscape to identify trends, challenges, and opportunities. Translate these insights into actionable technology strategies that enhance the omnichannel customer experience and modernize retail operations.
Lead, inspire, and mentor a diverse, cross-functional team of sales, engineering, and service professionals. Cultivate a culture of collaboration, accountability, and excellence, ensuring the team is unified in delivering superior value to the client.
Build and maintain deep relationships with C-level and senior leadership stakeholders within The Home Depot. Act as the voice of the customer within Cisco, ensuring internal stakeholders are aligned to support the account’s success.
Drive sustainable financial performance by identifying new business opportunities, managing complex contract negotiations, and ensuring high customer satisfaction and retention.