Client Executive

Gallagher•Hattiesburg, MS

12d•Hybrid

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. We're looking for a dedicated and service-minded individual to join our team as a Client Executive. In this role, you'll take the lead in managing client accounts and ensuring exceptional service delivery. You'll be the strategic relationship manager and the key liaison between Gallagher and our clients, fostering strong partnerships and creating innovative solutions to meet their needs. By championing Gallagher's resources and tools, you'll ensure efficiency and excellence in managing client deliverables, all while contributing to our goal of achieving a 95% client retention rate. This is your opportunity to be part of a global leader in insurance, risk management, and consulting services. At Gallagher, we believe in shaping a future defined by excellence, and we are united by a commitment to one another's growth and the pursuit of shared goals. If you are someone who thrives on building meaningful relationships, and delivering exceptional service, this role is for you.

Requirements

Bachelor's degree with 5+ years client service experience OR High School degree/GED with 10+ years client service and/or claims management experience.
Must hold insurance license.
Must be able to travel up to 25% of the time.
Proficiency necessary in Microsoft office applications.
Proficiency in using technology as a tool to maximize productivity and quality.
Previous experience in managing client relationships essential.
Must possess strong written and verbal communication skills.
Must be able to build collaborative and mutually meaningful relationships with internal and external clients.
Must be able to facilitate and/or lead group meetings with internal and external clients.
Must be able to effectively manage/balance multiple and sometimes competing priorities.
Needs to be comfortable analyzing and using data to make decisions.
Needs to be comfortable working in a self-directed manner.
Needs to be able to act as a role model for high performance and Gallagher's shared values.

Responsibilities

Manage client accounts and ensure exceptional service delivery.
Serve as the strategic relationship manager and key liaison between Gallagher and clients.
Foster strong partnerships and create innovative solutions to meet client needs.
Champion Gallagher's resources and tools to ensure efficiency and excellence in managing client deliverables.
Contribute to the goal of achieving a 95% client retention rate.