Client Executive - NYC Dept. of Education

NTT DATA ServicesNew York, NY
Onsite

About The Position

NTT DATA is seeking a Client Executive to join our State, Local & Education Practice (SLED) in New York City, specifically for the New York City Department of Education. This role is crucial for driving sales processes, growing profitable pipelines, and closing deals within the education sector. The Client Executive will engage with senior leadership at the NYC DOE to define project strategies and outcomes, manage sales campaigns, and ensure compliance with formal procurement processes like RFPs and RFBs. This position requires extensive experience in technology services sales, particularly within the public sector in New York City, and managing large, multi-year contracts.

Requirements

  • 10+ years in a technology services and solutions direct sales role
  • 10+ years' experience with direct client relationships up to the CxO level
  • 5+ years' experience selling directly to Public Sector clients in New York City or directly with New York City Department of Education
  • Extensive relevant professional experience in education administration, public service, or organizational leadership
  • 5+ years experience managing contracts of $100M with multi-year responsibility

Nice To Haves

  • Advanced ability to lead multiple large teams simultaneously.
  • Able to multi-task to manage both tactical and strategic work streams relating to area of responsibility over a function and/or region.
  • Expert knowledge of finance, contract management, client relationships, people management, project management and relevant industry information.
  • Expert negotiation skills with senior executives
  • Client facing experience
  • Ability to network across NTT DATA
  • Strong leadership, problem solving, and decision-making abilities
  • Relationships with NYCDOE top technology partners

Responsibilities

  • Drive the sales process and outcomes on a dedicated basis, growing a profitable pipeline and/or backlog of sales, through deal origination, sales negotiations, and closure.
  • Engage with NYC DOE senior leadership to set project strategy and outcomes.
  • Grow quality pipeline, win profitable deals, and manage sales activities.
  • Drive incremental sales by developing, validating, qualifying, and closing sales opportunities.
  • Demonstrate a strong understanding of formal procurement and compliance (RFP/RFB/MTAC processes) and the ability to respond to NYC DOE requirements in the form of proposals, scopes of work, budgeting, and performance reporting.
  • Manage sales campaigns for top opportunities in the technology domain, with emphasis on opportunity qualification, win strategy definition/execution, proposal development, orals presentation, and support of contract negotiations.
  • Align strategy, policy, and operations across diverse teams.
  • Establish operational objectives with Client Delivery Executive.
  • Engage in all phases of selling and provide direction for client solutions.

Benefits

  • The job description mentions NTT DATA is a Global Top Employer and offers competitive benefits, but specific benefits are not detailed.
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