Client Executive

Gallagher•Gulfport, MS

1d•Hybrid

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. How you'll make an impact We’re looking for a Client Executive to join our team and help us deliver exceptional service to our clients. In this role, you’ll lead client accounts, build meaningful relationships, and champion innovative solutions that make a difference. If you’re a service-minded individual with a passion for growth and collaboration, this is your chance to thrive in a supportive and ethical environment. As a Client Executive, you'll take the lead in managing client accounts and ensuring exceptional service delivery. You'll be the strategic relationship manager and the key liaison between Gallagher and our clients, fostering strong partnerships and creating innovative solutions to meet their needs. Your role will involve leading complex self-funded accounts, managing annual strategies, and ensuring compliance with local and corporate standards. You'll also play a pivotal role in mentoring and guiding new hires and team members, helping them grow and succeed. By championing Gallagher's resources and tools, you'll ensure efficiency and excellence in managing client deliverables, all while contributing to our goal of achieving a 95% client retention rate.

Requirements

Bachelor's degree with 5+ years client service and/or claims management experience OR High School degree/GED with 10+ years client service and/or claims management experience
Appropriate licensing as required
Ability to travel up to 25% of the time
Proficiency in Microsoft office applications
Proficiency in using technology as a tool to maximize productivity and quality
Previous experience in managing client relationships
Strong written and verbal communication skills
Ability to build collaborative and mutually meaningful relationships with internal and external clients
Ability to facilitate and/or lead group meetings with internal and external clients
Ability to effectively manage/balance multiple and sometimes competing priorities
Comfortable analyzing and using data to make decisions
Ability to work in a self-directed manner
Ability to act as a role model for high performance and Gallagher's shared values

Nice To Haves

Insurance knowledge
P&C experience
Solid financial acumen

Responsibilities

Lead client accounts
Build meaningful relationships
Champion innovative solutions
Manage client accounts and ensure exceptional service delivery
Serve as the strategic relationship manager and key liaison between Gallagher and clients
Foster strong partnerships and create innovative solutions to meet client needs
Lead complex self-funded accounts
Manage annual strategies
Ensure compliance with local and corporate standards
Mentor and guide new hires and team members
Champion Gallagher's resources and tools to ensure efficiency and excellence in managing client deliverables
Contribute to achieving a 95% client retention rate