Client Engineer

Lubrizol Corporation•Wickliffe, OH

5d•Hybrid

About The Position

As a Microsoft Endpoint/Client Engineer, you'll be at the forefront of our innovation, driving enterprise endpoint modernization, secure device management, and digital transformation initiatives across Microsoft Windows environments. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing, and enhance modern life. In this role, you will: Provide support for Microsoft Windows operating systems across enterprise hardware and environments. Engineer, troubleshoot, and optimize endpoint hardware, software, device drivers, Group Policy configurations, and device management workflows. Administer and support Microsoft Modern Desktop solutions using Microsoft Intune and Mobile Device Management (MDM) technologies for secure endpoint provisioning and lifecycle management. Drive best practices for Microsoft Entra ID, Azure, Windows Autopilot, Autopatch, and Zero Touch deployment strategies. Support endpoint security, operating system hardening, compliance initiatives, and digital transformation programs. Develop and maintain technical documentation, standards, and procedures for endpoint management and support. Collaborate with information technology, security, and business stakeholders to improve device performance, automation, and user experience. Utilize PowerShell, Windows Subsystem for Linux (WSL), and command-line tools to automate administration and operational processes.

Requirements

Bachelor’s degree in Information Technology, a related field, or equivalent experience.
Minimum of four years of hands-on experience supporting and managing endpoint devices and management platforms.
Experience with Microsoft Entra ID, Microsoft Intune, Windows Autopilot, Microsoft Autopatch, and Active Directory.
Experience managing Windows endpoints, deployment profiles, operating system hardening, policy implementation, and Zero Touch deployments.
Hands-on experience administering, troubleshooting, and supporting Microsoft Windows 10/11 Enterprise environments.
Understanding of Active Directory organizational units, Group Policy Objects, and device driver management.
Working knowledge of cloud-based device management frameworks, endpoint security, compliance, and modern workplace concepts.
Proficiency with PowerShell automation, Windows Subsystem for Linux, and command-line administration tools.
Ability to document technical procedures and effectively communicate technical concepts to non-technical stakeholders.
Demonstrated ability to resolve complex technical issues in distributed endpoint environments and work effectively in a team-oriented setting.

Nice To Haves

Experience with device automation and integration in production or operations environments.
Knowledge of Zero Trust architecture, microsegmentation, and automation frameworks.
Knowledge of cloud computing, virtualization, and Internet of Things technologies.
Experience with machine learning and artificial intelligence technologies.
Understanding of NIST, CIS, ITIL, and ISO standards.
Experience troubleshooting and supporting enterprise, third-party, and line-of-business applications.

Responsibilities

Provide support for Microsoft Windows operating systems across enterprise hardware and environments.
Engineer, troubleshoot, and optimize endpoint hardware, software, device drivers, Group Policy configurations, and device management workflows.
Administer and support Microsoft Modern Desktop solutions using Microsoft Intune and Mobile Device Management (MDM) technologies for secure endpoint provisioning and lifecycle management.
Drive best practices for Microsoft Entra ID, Azure, Windows Autopilot, Autopatch, and Zero Touch deployment strategies.
Support endpoint security, operating system hardening, compliance initiatives, and digital transformation programs.
Develop and maintain technical documentation, standards, and procedures for endpoint management and support.
Collaborate with information technology, security, and business stakeholders to improve device performance, automation, and user experience.
Utilize PowerShell, Windows Subsystem for Linux (WSL), and command-line tools to automate administration and operational processes.