CCBHC Client Engagement Specialist Mental Health Professional

Metropolitan Family Services • Merrionette Park, IL

22h • Hybrid

About The Position

Metropolitan Family Services (MFS) is seeking a Client Engagement Specialist for their Merrionette Park Center. MFS is a human services agency that empowers families to learn, earn, heal, and thrive. This role is focused on making an impact on the community by providing essential support services to clients.

Requirements

• Bachelor’s degree in a human services field or a bachelor’s degree in any field with two years of documented experience in a mental health setting, required.
• Must obtain and maintain IM+CANS certification, required.
• Satisfactorily pass all relevant screening and criminal background checks.
• Requires mobility to work with a community-based caseload.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.

Nice To Haves

• Eligibility for, or possession of, the Certified Recovery Support Specialist (CRSS) credential, preferred.
• Certified Alcohol and Drug Counselor (CADC) or experience working with clients experiencing substance use, preferred.
• IM+CANS certification, preferred.

Responsibilities

• Assist in conducting IM+CANS assessments and implementing treatment plans.
• Perform open access as assigned.
• Provide case management, support financial budgeting, assist with public benefits (Social Security, Medicaid), counseling, advocacy, health education, and community support services.
• Identify practical barriers like housing instability, lack of transportation, or food insecurity that prevent clients from attending appointments.
• Learn and utilize agency and community resources.
• Assess community conditions affecting clients to identify resource gaps and problems.
• Provide individual and group counseling, and skills training.
• Respond to client and family needs outside of scheduled sessions, including during crises.
• Work with multidisciplinary professionals and community agencies to provide a continuum of coordinated care to meet the complex needs of clients.
• Coordinate care with family members, internal providers (medical, dental, SA/DV), and external partners such as schools, DCFS, hospitals, and community organizations.
• May serve on regional or agency-wide committees.
• Meet agency expectation for quantity of direct service and maintain quality and fidelity to evidence-based practices.
• Maintain timely and accurate client records and any necessary agency and CCBHC required reporting.
• Participate in agency and site-based required meetings and trainings.
• Work effectively with diverse staff and service population.
• Other duties as assigned.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees