Client Director

Everywhen
•Remote

About The Position

We’re looking for a talented Client Director to join our team. You will be responsible for managing, retaining and developing a portfolio of clients through face-to-face sales and account management. You will also contribute to the growth and development of your whole team while providing support to your manager.

Requirements

  • Must have CII GR1 and IF7 and at least Pension Management Institute Diploma / Diploma / L2 / L3 L4 qualification(s).
  • Hold a full, clean driving licence.
  • An advanced understanding of employee benefits and their operation.
  • Expert in a broking or advisory environment.
  • Highly experienced in managing and maintaining a portfolio of clients.
  • Advanced presentation, verbal and written communication skills.
  • Well organised and able to respond well under pressure and meeting deadlines.

Responsibilities

  • Manage a diverse client portfolio, delivering multiple services with expertise in technology and pensions.
  • Responsible for a large client revenue, managing relationships across General Insurance and International (WBN) networks.
  • Drive growth within the existing client portfolio.
  • Collaborate with internal departments to deliver tailored solutions for both people and business risks.
  • Take ownership or be involved with prospective field-based clients to expand opportunities.
  • Provide guidance on pricing methodology using industry expertise.
  • Negotiate with providers on behalf of clients to secure terms aligned with their objectives.
  • Respond to complex tender proposals with well-structured solutions.
  • Develop and execute strategies to grow the new business pipeline.
  • Support management in training and developing colleagues.
  • Act as a key problem-solving resource, handling challenges and complexities within the team.

Benefits

  • diversity, equity and inclusion strategy
  • working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
  • relevant employment checks
  • uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect.
  • help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.
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