Client Director

Conga

4d•Remote

About The Position

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. A quick snapshot… As a Client Director, you’ll be responsible for driving growth, retention, and long-term value across a small number of Conga's most important enterprise customers. This role blends new business development with ownership and execution of complex expansions and high-value renewals. Client Directors are the conductors of the account leading enterprise-wide sales motions and aligning Conga's full portfolio to customer priorities and transformation initiatives. Why it’s a big deal… You’ll own a focused set of highly strategic accounts end to end. Build deep relationships across business and technical stakeholders — including executive leadership — and position Conga as a long-term partner aligned to their most critical initiatives.

Requirements

Trusted Advisor: Establish credibility as a strategic partner by deeply understanding each customer's business, industry, and operating model.
Customer and Market Insight: Maintain a strong point of view on each account's strategy, competitive landscape, and internal dynamics.
Business Planning & Value Articulation: Build and present executive-level business cases that tie Conga solutions to financial and operational impact.
Pipeline & Forecast Management: Maintain a disciplined pipeline aligned to account strategy, with clear next steps and progression.
Cross-Functional Leadership: Orchestrate internal resources across pre-sales, customer success, product, partners, and leadership to drive outcomes.
Portfolio Leadership: Bring the full Conga platform to every engagement.
Deal Execution & Closure: Lead complex negotiations and deal strategy from inception through close.

Responsibilities

Driving growth, retention, and long-term value across a small number of Conga's most important enterprise customers.
Blending new business development with ownership and execution of complex expansions and high-value renewals.
Leading enterprise-wide sales motions and aligning Conga's full portfolio to customer priorities and transformation initiatives.
Establishing credibility as a strategic partner by deeply understanding each customer's business, industry, and operating model.
Providing guidance that connects Conga's capabilities to measurable business outcomes.
Maintaining a strong point of view on each account's strategy, competitive landscape, and internal dynamics.
Leveraging public signals, executive engagement, and internal relationships to anticipate needs and shape opportunities.
Building and presenting executive-level business cases that tie Conga solutions to financial and operational impact.
Using ROI modeling, benchmarking, and value frameworks to support decision-making and investment.
Maintaining a disciplined pipeline aligned to account strategy, with clear next steps and progression.
Ensuring accuracy in forecasting, strong deal hygiene, and alignment with leadership expectations.
Orchestrating internal resources across pre-sales, customer success, product, partners, and leadership to drive outcomes.
Acting as the central point of accountability for all customer-facing activity.
Bringing the full Conga platform to every engagement.
Connecting CPQ, CLM, and broader capabilities into a cohesive narrative that supports the customer's end-to-end revenue lifecycle transformation.
Leading complex negotiations and deal strategy from inception through close.
Navigating procurement, legal, and executive stakeholders to drive timely and successful outcomes.