Client Director (Big Tech)
About The Position
Capgemini Client Partners are experienced in managing mid-sized to large global or regional accounts, are seen as a trusted advisor by the client, and have group responsibility towards the client. Client Partners are proficient in developing and maintaining long-term relationships with clients as well as client influencers. This role involves growing and leading a top strategic account within the Big Tech Industry, with overall accountability for achieving booking, revenue, and profitability objectives for the account, both within the Americas and globally. The position requires understanding key influencers within the client organization, quickly identifying client culture and decision-making processes, and maintaining a professional manner to suit client requirements. It is also responsible for ensuring Capgemini is positioned effectively within the client at board and senior management level and is well represented for potential major new projects or bids, while maintaining strong customer satisfaction.
Requirements
- Proven experience serving clients in the Big Tech industry, preferably with large clients
- Minimum of 10 years’ experience in selling complex, IT services/customized technology services
- 5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider
- Comprehensive understanding of targeted industry business environments, issues and the trends affecting technology spend
Responsibilities
- Grow and lead a top strategic account within the Big Tech Industry
- Develop profitable business from managed accounts
- Achieve booking, revenue and profitability objectives for the account, both within the Americas and globally
- Understand key influencers within the client organization
- Quickly identify client culture and decision-making process
- Balance professional manner to suit client requirements
- Ensure Capgemini is positioned effectively within client at board and senior management level
- Ensure Capgemini is well represented for potential major new projects or bids
- Maintain strong customer satisfaction
Benefits
- Paid time off based on employee grade (A-F)
- Vacation: 12-25 days, depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
