Client Director

Recruitics•New York, NY

1d•Hybrid

About The Position

The Client Director is the primary commercial owner for their portfolio—responsible not only for strategic marketing performance and client satisfaction, but also for driving software product sales across Recruitics’ emerging product ecosystem (Vision, ApplyAnywhere, Jamyr, platform add-ons, and future solutions). This role blends high-impact client leadership with disciplined pipeline generation, opportunity advancement, and closing. Client Directors leverage deep performance marketing expertise, AI-enabled insights, and ROI storytelling to influence stakeholders, position solutions, and own commercial outcomes from discovery through contract confirmation. A successful Client Director is part strategist, part consultant, part salesperson—comfortable leading complex narratives, challenging client assumptions, and collaborating with internal teams to create measurable value.

Requirements

Bachelor’s degree.
5+ years of digital marketing, client management, or consulting experience.
Proven ability to lead strategic client relationships and influence senior stakeholders.
Strong commercial instincts with demonstrated success in cross-sell or solution selling environments.
Ability to simplify complex data and present compelling value narratives.
High ownership, strong organization, and comfort operating in fast-moving environments.
Proficiency in AI-enabled analytics, predictive tools, and reporting platforms.
Deep understanding of digital performance channels (programmatic, PPC, job boards, audiences).

Nice To Haves

Experience presenting and selling solutions, especially SaaS or performance platforms, strongly preferred.

Responsibilities

Serve as the senior strategic lead across assigned accounts, driving retention, growth, and long-term partnership value.
Lead the development and execution of integrated recruitment marketing strategies using data, predictive insights, and AI-driven tools.
Act as a trusted advisor able to speak fluently about market trends, performance media, and evolving HR technology capabilities.
Own 100% of software opportunity creation, advancement, and closing across your book of business.
Lead all discovery, qualification, and product positioning conversations.
Build compelling ROI cases using quantitative models, platform data, and industry benchmarks.
Maintain accurate PlanHat stages, dispositions, and forecasting hygiene.
Identify cross-sell and upsell opportunities proactively, leveraging client pain points and strategic roadmaps.
Drive pricing and packaging discussions; coordinate with Directors/VPs for negotiation support.
Pull in leadership only where executive alignment or senior influence will materially increase win rates.
Use AI-powered analytics to evaluate marketing performance and surface actionable recommendations.
Oversee programmatic strategy, campaign pacing, optimization cycles, and test planning.
Partner with Media, Analytics, and Client Finance to ensure accurate forecasting, reporting, and data integrity.
Collaborate with Product and Marketing teams to understand new features, value propositions, and ideal use cases.
Partner with internal teams to prepare solution narratives, presentations, and enablement materials.
Coordinate onboarding and post-sale adoption support with Client Managers/Coordinators.
Stay current on recruitment technology, AI solutions, and digital trends.
Contribute to product feedback loops and innovation pilots.
Represent Client Management in cross-functional initiatives focused on technology adoption and service evolution.

Benefits

Competitive salaries with growth incentives
Comprehensive health, dental, and vision insurance
Remote work experiences
15 Vacation Days
5 Flex Days
5 Sick Days
remote work options year-round
Fully paid parental leave for both parents
Summer Fridays from Memorial Day to Labor Day
Winter Recess between Christmas and New Years
Commuter and Parking Benefits through Wage Works
Eligible to contribute to your 401(K) Retirement Plan after six (6) months of employment.
Employee Assistance Programs to support your day to day