Client Director - Strategic Life Sciences Account

Celonis • New York, NY

2d • $211,250 - $250,000 • Hybrid

About The Position

Celonis is seeking a Client Director for a Strategic Life Sciences Account. This senior sales role focuses on the long-term commercial success of key accounts, acting as a bridge between enterprise sales leadership and platform strategy. The Client Director will manage a focused portfolio of large accounts, working with internal teams to grow and retain revenue over multiple years. The primary objective is to develop strong client relationships and embed the Celonis platform as a critical part of their operations, moving them towards an Enterprise AI platform of record.

Requirements

• 12+ years in enterprise SaaS sales or strategic account management.
• At least 5 years managing accounts with $5M+ ARR.
• Deep industry expertise in Life Sciences.
• Demonstrated track record of growing ARR within named accounts over multi-year horizons.
• Executive presence and credibility at the C-suite level.
• Experience navigating enterprise transformations (e.g., ERP consolidations, cloud migrations, M&A).
• Fluent in business case construction (ROI modeling, TCO analysis, value benchmarking).
• Comfortable with long deal cycles and ambiguity; skilled at managing internal and external stakeholders.
• Proven ability to work in a team-selling model with value engineering, professional services, and GTM teams.

Nice To Haves

• Preferred direct experience with Life Sciences accounts, leading transformation initiatives or acting as a strategic consultant or Client Director.
• Background in ERP, Supply Chain, Finance transformation, or AI-native enterprise platforms.
• Familiarity with agentic AI, automation, or intelligent process orchestration.

Responsibilities

• Own the commercial relationship with C-suite executives, building long-term strategic partnerships.
• Drive Annual Recurring Revenue (ARR) and Net Revenue Retention (NRR) growth through a structured expansion roadmap.
• Lead commercial negotiations for expansions, renewals, and enterprise agreements.
• Translate platform adoption and realized value into renewal confidence and expansion opportunities.
• Own executive business reviews that are forward-looking and commercially focused.
• Position Celonis within the client's AI strategy, connecting Process Intelligence to their AI investments.
• Proactively identify and mitigate commercial risks such as sponsor departures or competitive threats.
• Codify account strategies and expansion approaches for the broader Strategic Accounts practice.
• Maintain disciplined account plans, pipeline strategies, and accurate forecasting.

Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants.
• 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers.
• Unlimited PTO (in applicable regions) and generous PTO globally.
• Flexible hybrid work model.
• 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks".
• Paid time off for annual Impact Days (volunteering).
• Health, dental, life, 401k.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed