Client Director, Strategic Accounts

Odaia Intelligence Inc. • Philadelphia, PA

20h • Remote

About The Position

ODAIA is a provider of AI-powered commercial intelligence for life sciences. Its SaaS platform unifies data and turns complex information into predictive, personalized insights to help commercial teams understand customers, anticipate prescribing behaviors, and make strategic decisions. ODAIA’s mission is to reduce patients’ time to therapy by facilitating meaningful interactions with healthcare providers through human-centric, AI-powered software.

Reporting to the Managing Principal, the Client Director drives new business growth and expands strategic partnerships across mid-market and enterprise pharmaceutical organizations. The role takes a consultative, insight-driven approach, partnering with clients to understand their commercial strategies, challenge conventional thinking, and develop solutions that improve performance. The Client Director owns the full sales lifecycle and works within a high-performance pod structure centered on shared accountability and collective success.

ODAIA is a remote-first organization with employees in Canada and the United States and a primary office hub in downtown Toronto. The role requires travel in the U.S. and Canada for strategic customer meetings, industry conferences, internal meetings, and offsites. Compensation is discussed early in the interview process and determined based on the candidate’s qualifications and internal pay frameworks. The role is eligible for health benefits, stock options, and flexible time off. Employment offers are subject to satisfactory background and reference checks.

Requirements

• At least 5 years of SaaS or technology sales experience.
• A track record of exceeding quota and driving revenue growth within the commercial pharma landscape.
• Ability to engage senior executives and influence buying decisions across complex, multi-stakeholder organizations.
• Consultative selling skills, including experience with value-based discussions and long sales cycles.
• Excellent written and verbal communication, negotiation, and presentation skills.
• Experience using CRM and sales engagement tools to manage pipeline and reporting.
• Self-starter mentality, strong organizational skills, and a passion for building client relationships.
• Willingness to travel within the U.S. and Canada for customer meetings, conferences, and internal meetings or offsites.

Responsibilities

• Challenge clients’ current approaches and help them rethink how data and insights can improve commercial performance.
• Lead consultative discovery conversations to uncover strategic challenges across commercial, insights, and field organizations.
• Develop trusted-advisor relationships by understanding client objectives and explaining how ODAIA solutions can produce measurable business outcomes.
• Build and nurture executive relationships with decision makers at Director, VP, and C-suite levels.
• Expand new business across assigned segments, focusing on mid-sized to enterprise life sciences organizations.
• Support the full enterprise sales cycle, including prospecting, qualification, solution positioning, proposal development, and closing.
• Manage complex buying groups and multiple stakeholders within pharmaceutical organizations.
• Identify opportunities to expand ODAIA’s presence across new brands, therapeutic areas, and commercial teams.
• Partner with Product, Solutions Architecture, and Marketing to create value-driven proposals and demonstrations.
• Translate complex analytics, predictive modeling, and Next Best Action capabilities into clear commercial impact for clients.
• Help clients understand how AI-powered insights can improve field effectiveness, omnichannel strategy, and commercial execution.
• Collaborate with Implementation, Business Acceleration, and Product to support smooth onboarding and long-term client success.
• Represent the voice of the customer internally to inform product evolution and market positioning.
• Maintain alignment between internal teams and client stakeholders during the early stages of the customer lifecycle.
• Maintain accurate pipeline management, forecasting, and CRM discipline, including use of Salesforce.
• Support pipeline health through proactive opportunity development and account engagement.
• Contribute to revenue growth through strategic deal execution and account expansion.
• Travel within the U.S. and Canada for strategic customer meetings, industry conferences, internal meetings, and offsites.

Benefits

• Meaningful stock option grants.
• Immediate medical and dental enrollment.
• Flexible time off.
• Remote-first work flexibility, with intentional, high-value in-person collaboration and socials.
• Health benefits.
• AI-native work environment using AI and agentic automation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed