About The Position

At AO Globe Life, we believe recruiting is about people, not numbers. We look for individuals who can recognize potential, build trust, and help shape a culture where new team members feel supported from day one. This role blends talent discovery with meaningful human connection. As a Client Development Specialist, you will support our recruiting and onboarding efforts by screening candidates, conducting virtual interviews, and helping new team members integrate into our culture. This is a remote / work from home position focused on communication, alignment, and thoughtful selection.

Requirements

  • Strong communication and interpersonal skills
  • Professionalism and reliability
  • Organization and attention to detail
  • Curiosity and a desire to understand people
  • Comfort interviewing and assessing talent
  • A mindset that values culture, growth, and potential
  • Reliable and predictable attendance
  • Professional communication and conduct
  • Commitment to helping families Make Tomorrow Better
  • Legally eligible to work in Canada
  • Live in BC, AB, SK, MB, ON, NL in Canada

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and text
  • Provide accurate information regarding products, services, pricing, and company policies
  • Resolve customer concerns and complaints efficiently while maintaining professionalism
  • Follow up with customers to ensure satisfaction and issue resolution
  • Identify customer needs and recommend suitable products or services
  • Promote special offers, upgrades, or additional services when appropriate
  • Generate leads and support sales initiatives through customer interactions
  • Build positive relationships with customers to encourage repeat business and loyalty
  • Meet or exceed sales goals, conversion targets, and customer satisfaction metrics
  • Screen candidates
  • Conduct virtual interviews
  • Help new team members integrate into our culture

Benefits

  • Recruiting training and mentorship
  • Supportive leadership and team collaboration
  • Opportunities for advancement
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