Client Development Manager

Johnson, Mirmiran & Thompson•San Antonio, TX

2d•Onsite

About The Position

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms. Our Texas presence is growing with a new focus on federal work to complement what JMT is doing in other parts of our footprint. In San Antonio, we are located in a brand new office space full of building amenities (such as a gym, a renovated café on site, 24-hour security and a parking garage). We are located on the northwest side of San Antonio, a vibrant area with quick access to many key corridors. JMT is a company with a collaborative culture that promotes our employees and values morale to bring the employee‑owned accountability of a firm invested in every assignment, the technical depth of a multidisciplinary team, and the project delivery fortitude needed to provide consistent support across a broad range of client needs. Come and see what we are all about! This position is responsible for developing, monitoring and maintaining federal client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for JMT’s Buildings and Facilities business line.

Requirements

Developing, monitoring and maintaining federal client relationships that result in sustainable and profitable business.
Seeking, developing and securing new business opportunities.
Developing and implementing strategic business and tactical action plans.
Participating in related marketing and business activities for JMT’s Buildings and Facilities business line.
Collaborating across JMT’s four service lines (Transportation; Water, Energy and Environment; Building and Facilities; and Technology) to develop a comprehensive knowledge of firm’s practice areas, clients and competition.
Developing and maintaining a strong and diverse business/industry network.
Developing relationships with new/existing federal clients to discover project and program pipeline.
Monitoring client performance trends/issues utilizing the Customer Relationship Management (CRM) platform.
Participating in training and development of future firm leaders.
Involved in Professional organizations, committees, and Officer positions.
Developing and reporting on Metrics of Marketing success.
Conducting market research and gathering information on potential federal markets, clients and projects.
Developing, monitoring and implementing strategic business action plans for potential federal market clients and their projects.
Obtaining feedback from clients to assess past JMT performance.
Developing corrective action plans, as necessary.
Leading client presentations, pitches, and proposals to effectively position services and secure new federal business opportunities.

Responsibilities

Develop, monitor and maintain federal client relationships that result in sustainable and profitable business.
Seek, develop and secure new business opportunities.
Develop and implement strategic business and tactical action plans.
Participate in related marketing and business activities for JMT’s Buildings and Facilities business line.
Collaborate across JMT’s four service lines (Transportation; Water, Energy and Environment; Building and Facilities; and Technology) to develop a comprehensive knowledge of firm’s practice areas, clients and competition.
Develop and maintain a strong and diverse business/industry network.
Develop relationships with new/existing federal clients to discover project and program pipeline.
Monitor client performance trends/issues utilizing the Customer Relationship Management (CRM) platform.
Participate in training and development of future firm leaders.
Involved in Professional organizations, committees, and Officer positions.
Develop and report on Metrics of Marketing success.
Conduct market research and gather information on potential federal markets, clients and projects.
Develop, monitor and implement strategic business action plans for potential federal market clients and their projects.
Obtain feedback from clients to assess past JMT performance.
Develop corrective action plans, as necessary.
Lead client presentations, pitches, and proposals to effectively position services and secure new federal business opportunities.
Perform other related duties as assigned.