Client Development Manager

Johnson, Mirmiran & Thompson•Hunt Valley, MD

3d•Onsite

About The Position

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms. This position is responsible for developing, monitoring and maintaining client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for the Industrial, Building Systems, and Water/Wastewater service lines. Compensation for this position is $170,000-$190,000 annually, commensurate with experience, education and certifications. The provided range is a good faith estimate based on the requirements described within the job description.

Requirements

Bachelor’s degree
15+ years of related experience
Comprehensive knowledge of firm’s practice areas, clients and competition
Leadership, management or supervisory experience
Proficient in Microsoft Office Suite
Knowledgeable of the RFP structure and proposal process
Strong understanding of A/E industry terminology, business practices and delivery methods

Nice To Haves

Professional Registration and/or certifications in area of specialization

Responsibilities

Function as a seller-doer across multiple areas of focus including Industrial, Water/Wastewater, Building Systems, Power/Energy, Utilities, Mining and Manufacturing
Perform project management duties
Develop and maintain a strong and diverse business/industry network
Develop relationships with new/existing clients to discover project and program information
Conduct market research and gather information on potential markets, clients and projects
Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects
Monitor client performance trends/issues utilizing CRM
Obtain feedback from clients to assess past JMT performance.
Develop correction action plans, as necessary
Lead client presentations, pitches, and proposals to effectively position services and secure new business opportunities.
Participate in training and development of future firm leaders
Participate in professional organizations, committees, and seek officer positions
Develop and report on metrics of marketing success
Perform other related duties as assigned