Client Development Executive

MillerKnoll • Washington DC, DC

3d

About The Position

The Client Development Executive is responsible for driving revenue for their market by identifying and securing new large customers that are competitively held in large regional markets. This role serves as the key point person to achieve the overall MillerKnoll objective of unlocking new business with large, important customers. The day-to-day work involves actively finding and generating new business in the assigned market/region, focusing on large potential customers. The executive will serve as the initial key contact with new large customers, establishing strong relationships with decision-makers. They will work with these customers to discover needs, propose solutions, and manage the first sale/project from start to finish, including sales strategy formulation and resource coordination. The role also involves identifying opportunities to take large customer sales from competitors, developing strong internal relationships for sales support, and enabling a smooth transition to an appropriate sales role for long-term account maintenance. Maintaining Salesforce (CRM) information for accurate forecasting and providing reports as requested are also key responsibilities.

Requirements

• Bachelor's degree in Marketing, Business Administration or related field preferred.
• 3+ years of experience of successful contract or capital goods selling experience, preferably including experience developing new business
• Demonstrated passion for the sales process with an understanding of selling foundations and proven ability to actively seek new opportunities, calculate risks and commit to action.
• Advanced selling skills, e.g. qualify prospects, lead generation, new business development, account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing).
• Innovative, self-starter with the self- confidence and ability to represent MillerKnoll in a professional, ethical manner to gain a high level of confidence.
• Proven success at quickly building mutually beneficial relationships with customers/partners and ability to establish relationships at the senior decision-making levels within an organization.
• Ability to work in a fast-paced, changing environment, at all levels of the organization.
• Excellent verbal, written and interpersonal communication ability with strong emphasis on listening.
• Demonstrated high personal performance standards, the desire and ability to continuously learn and must be results-oriented.
• Demonstrated high-level of financial and business acumen.
• Thorough knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from the competition.
• Ability to travel and perform other job duties as needed.

Responsibilities

• Actively find and generate new business in your assigned market/region, particularly focused on large potential customers/business
• Serve as the initial key contact with new large customers in your market and establish strong relationships with decision-makers within these companies.
• Work with these large customers to discover, diagnose, and solidify their needs and propose/deliver world class solutions.
• Manage the first sale/project with these large account from start to finish including formulation of sales strategy for the account and coordination of necessary resources.
• Identify opportunities to ‘take’ large customer sales from our competitors where possible
• Develop strong relationships across MillerKnoll internal teams to provide sales support for these accounts to achieve desired results.
• Enable a smooth transition to an appropriate sales role within the region to maintain the account and preserve the ongoing customer relationship, once the relationship is firm and headed for longer-term results
• Maintains Salesforce (CRM) information so the RSD can accurately complete monthly forecasts of expected sales volume, by account, by product line.
• Maintain up-to-date client information, provides reports as requested, to ensure we identify our top customers and how we’re performing with them

Benefits

• Creating places that matter
• Being a good neighbor in our communities
• Using business as a force for good
• Commitment to equal opportunity employment, including veterans and people with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree