Client Delivery Specialist

Bureau Veritas•Remo, VA

3d•$17 - $19•Remote

About The Position

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, gender identity, genetics, status as a protected veteran, or any other non-job-related characteristics. This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

Requirements

High school diploma OR General Education Diploma (GED) required with some college preferred, and minimum of two years of administrative type experience.
Ability to write reports, business correspondence, and standard operating procedures.
Ability to effectively present information and respond to questions from clients, peers, and technical field staff.
Proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software.
Aptitude to learn platforms such as Drop Box, Box, Quire, SharePoint, as well as internal programs.
Ability to concentrate for long periods of time with a keen eye for detail.
Self-starter
Ability to thrive in a remote environment with minimum distraction and minimum supervision.
Time management skills
Active listening skills
Critical thinking skills
Problem solving skills
Oral and written communication skills
Ability to work independently, as well as in a team environment.
Ability to work in a constant state of alertness and safe manner.
Ability to successfully work from remote location.
Ability to meet the physical demands of the job.
Must have a cell phone and supply your own internet service.

Nice To Haves

Some college preferred

Responsibilities

Review, format, and make corrections in Word, Adobe PDF or Excel to produce a quality report for clients. Utilize report formatting procedures and client protocols to ensure accurate text formatting, graphics, naming conventions, addressing in US and other countries and excel spreadsheets in all reports.
Reviews report to match production instructions, special client requirements and to correct the text formatting, graphics, spreadsheets, resizing of documents and other files appropriate for the draft or final report.
Demonstrates knowledge in Quire, Narratives, Database Utilities, Vision, Pro-Track and multiple delivery methods after completion of training.
Communicates with Training for any help on reports, formatting, etc., and seeks help for re-training when necessary.
Sends email to the Senior Consultant, Technical Report Reviewer, Program Manager and Client Delivery (CD Alert) with discrepancies in the report or attachments, such as addressing in report versus the production instructions, items missing from the project folder, or discrepancies in the method of delivery to the client.
Performs self-checks according to quality control protocol on every report to ensure accuracy prior to sending report to the client or to Quality Control for review.
Completes reports in accordance with Client Delivery Department productivity requirements to ensure delivery to client according to the client due date.
On a daily basis, responsible for accomplishing the prioritization of reports according to due date, Rush or On Time On Us reports, and organizes workspace for maximum efficiency and productivity.
Protects operations by keeping company information confidential.
Delivers outstanding customer service through timely response and proactive solutions to clients’ needs.
Demonstrates BV’s guiding principles in support of the company's strategic goals.
Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives.
Maintains safe and clean work area by complying with all procedures, rules, and regulations.
May be required to work overtime with prior authorization from supervisor.
Must be able to meet the physical demands of the job.