Client Data Analyst

Acosta•Lewisville, TX

10d

About The Position

The Senior BI & Data Quality Analyst will serve as the primary steward of data quality, governance, and reporting integrity for the Verizon Value business. The role ensures data used internally and shared with Verizon stakeholders is accurate, consistent, timely, and trusted across reporting and analytical deliverables. It partners with Client Services, Analytics, Data Engineering, Operations, and Verizon stakeholders to establish reporting standards, validate data sources, investigate discrepancies, and develop scalable business intelligence solutions. The position helps maintain confidence in performance reporting while reducing manual effort through automation, standardization, and quality assurance processes. The role also supports business intelligence and reporting through the development and maintenance of dashboards, scorecards, executive reporting, Power BI datasets, semantic models, and reporting automation. It enables analytics by working with analysts and Data Engineering to ensure trusted data is available for insights and to improve data pipelines and reporting practices. Success is measured through fewer data discrepancies and less reporting rework, improved data quality and accuracy, greater stakeholder confidence, reduced manual reporting effort, faster reporting and dashboard deployment, adoption of standardized KPIs, on-time client reporting, and client satisfaction with reporting quality.

Responsibilities

Own data quality, reporting accuracy, and KPI governance for Verizon Value.
Develop and maintain validation, reconciliation, and quality assurance processes.
Investigate and resolve data discrepancies across source systems, dashboards, and client reporting.
Establish and document KPI definitions, business rules, and calculation methodologies.
Monitor reporting outputs and proactively identify issues before they affect business decisions or client deliverables.
Serve as the primary point of contact for reporting accuracy and data-related inquiries.
Develop and maintain Verizon Value dashboards, scorecards, and executive reporting.
Build and support Power BI datasets, semantic models, and reporting automation solutions.
Create standardized reporting templates and reusable BI assets.
Improve reporting efficiency through automation and process optimization.
Support ad hoc analytical requests and executive-level reporting needs.
Partner with analysts to ensure trusted, high-quality data is available for insights and storytelling.
Collaborate with Data Engineering on data pipeline enhancements and issue resolution.
Support adoption of reporting standards and best practices across the organization.