Client Data Analyst

Livingston International•Town of Amherst, NY

6d•$19 - $29•Onsite

About The Position

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. JOB SUMMARY The Client Data Analyst is responsible for ensuring that client information is compliant with regulations and is accurately recorded in the system(s) by creating, modifying, or inputting information into client records.

Requirements

Strong customer service orientation
Excellent written, verbal and listening skills
Ability to accurately record data
Ability to work independently under a tight schedule
Ability to prioritize workflow
Ability to reflect a professional company image
Attention to detail / accuracy
Strong interpersonal and communication skills (oral and written)
3 years of related experience

Nice To Haves

Tech savvy and experience with Salesforce.com is preferred

Responsibilities

Set-up accounts in customer relationship management system (CRM) in accordance with Customs regulations
Review customer power-of-attorney documents
Validate pricing and other required documents
Maintain existing customer account data include: name and address changes, client billing routing details, and rates
Secure required signatures and ensure the availability of required documents
Work closely with colleagues to try and identify data related problems and assist with resolving them.
Ensure high quality data is collected and maintained.
Perform other related duties as assigned by management.
Adhere to established policies and procedures.