Client Coordinator

Aston Carter•Miami, FL

13d•$18 - $18•Onsite

About The Position

The Client Coordinator plays a key role in creating exceptional vacation experiences for our guests. As the first point of contact for travelers and partner agencies, you will support reservation requests, deliver friendly and knowledgeable customer service, and ensure accurate information is entered into our systems. This role is perfect for someone who enjoys helping others, thrives in a fast‑paced environment, and is eager to grow within the travel and customer experience industry.

Requirements

Customer service
Data entry
Client services
High school diploma or equivalent required
0–2 years of experience in customer service, sales, hospitality, or travel preferred
Strong attention to detail and the ability to remain calm and focused during customer interactions
Self-motivated with a passion for delivering a positive customer experience
Comfortable working in a structured, schedule-driven environment

Nice To Haves

Call Center or High-Volume Phone Support (preferred)

Responsibilities

Assist customers with planning and booking memorable vacations
Serve as the primary contact for guests and travel partners via phone and email
Provide personalized recommendations, upgrades, and add‑on services to enhance the customer experience
Maintain accurate and thorough data entry for all reservations and interactions
Deliver professional, courteous, and solution‑focused customer support
Follow established schedules, performance expectations, and attendance standards