Client Coordinator

Dallas•Dallas, TX

12d

About The Position

The Client Care Coordinator role responsibilities include: Job Description: The Client Coordinator role is responsible for Following up with clients missing data in their documents. Carry out follow-up visits as necessary and ensure continued engagements with long term clients. Coordinate visits, care plans updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing. Maintain regular and effective communication with staff on your assignments and facilitate closed-loop communication between staff, the client, and scheduling including overtime and cancellations expectations . Engage with and get to know staff in order to assist scheduling with positioning appropriate assets with your clients. Assist and attend regular staff round Table. Represent the Agency at conferences, expos, and vendors fairs. Assist in follow-up from marketing events, communications, and campaign Considerations Excellent oral and written communication and presentation skills Superior interpersonal skills and a solid reputation among peers, professionals, and customers. Ability to work effectively with all levels of the organization. Capable of thinking creatively and on the spot. Ability to maintain a calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situations. Aptitude for performing a variety of functions, multi-tasking, Capacity for self-management and follow through on growth targets. Demonstrate initiative, discretion, enthusiasm, and desire to promote the mission and values of the Agency. MS Office experience CRM experience

Requirements

Excellent oral and written communication and presentation skills
Superior interpersonal skills and a solid reputation among peers, professionals, and customers
Ability to work effectively with all levels of the organization
Capable of thinking creatively and on the spot
Ability to maintain a calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situations
Aptitude for performing a variety of functions, multi-tasking
Capacity for self-management and follow through on growth targets
Demonstrate initiative, discretion, enthusiasm, and desire to promote the mission and values of the Agency
MS Office experience
CRM experience

Responsibilities

Following up with clients missing data in their documents
Carry out follow-up visits as necessary and ensure continued engagements with long term clients
Coordinate visits, care plans updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing
Maintain regular and effective communication with staff on your assignments and facilitate closed-loop communication between staff, the client, and scheduling including overtime and cancellations expectations
Engage with and get to know staff in order to assist scheduling with positioning appropriate assets with your clients
Assist and attend regular staff round Table
Represent the Agency at conferences, expos, and vendors fairs
Assist in follow-up from marketing events, communications, and campaign