Client Compensation Specialist

TEKsystems • Fort Mill, SC

1d • $20 - $23 • Hybrid

About The Position

Join a leading financial services organization supporting advisors across the country. This role is ideal for professionals who enjoy problem-solving, case resolution, and providing exceptional customer support in a fast-paced environment.

Requirements

• Bachelor's Degree in Business Administration, Financial, or similar degree
• 2+ years of customer service experience
• 2+ years of financial services, insurance, banking, or related experience.
• Strong problem-solving and communication skills.
• Proficiency with Microsoft Excel (Ex: pivot tables) and Microsoft Office.
• Ability to manage multiple priorities and handle escalated situations professionally.

Nice To Haves

• Financial services experience and SIE License highly preferred.

Responsibilities

• Support advisors and their staff with compensation and commission-related inquiries.
• Research and resolve complex cases received via phone and email.
• Communicate with internal and external partners to ensure timely issue resolution.
• Educate clients on compensation structures, billing events, and reporting tools.
• Manage case documentation and follow through to resolution.
• Deliver a high-quality customer experience while handling sensitive financial matters.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level