Client & Community Relations Assistant Director

PNC Bank•Orlando, FL

23h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client & Community Relations Assistant Director within PNC's Regional President organization, you will be based in Orlando FL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

University / college degree, with 3+ years of relevant / direct industry experience.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Business Strategies
Community Development
Competitive Advantages
Employee Engagement
Event Planning
Innovation
Personal Initiative
Results-Oriented
Budgeting
Business Markets
Community Management
Decision Making and Critical Thinking
Effective Communications
Effectiveness Measurement
Event Management
Organizational Savvy and Politics
Project Management

Responsibilities

Executes client and community relations strategy and develops market level tactics and initiatives.
Develops and manages client and community relations activities, including event planning and execution, market sponsorship activation, philanthropy, grant-making and employee engagement programs to deliver the PNC brand across the market.
Directs cross-functional teams with various PNC stakeholders.
Develops and manages market initiatives and projects which may include events, sponsorship activation and employee engagement activities to deliver the PNC brand.
Oversees the selection and application process for local early learning centers as part of the corporation's philanthropic efforts.
Executes on key market initiatives/projects.
May serve as internal or external representative and spokesperson for Office of the Regional President.
Completes market analysis and reports and provides recommendations to leadership.
Manages project budgets and contributes to market level budget.
Leads cross functional teams and determines internal and external resources.
Serves as mentor/coach for client and community relations staff.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service