Client Cash Management Reprsentative

Brown Brothers Harriman•Boston, MA

7d•$45,000 - $60,000•Onsite

About The Position

The Global Cash Services Client Cash Management Representative is an entry level position responsible for providing cash management support to clients. This involves multicurrency balance monitoring and reconciliation, cash projection and availabilities, inquiry response, and cash reporting. In addition, the Cash Representative is the primary day to day contact for clients and is responsible for timely research and resolution of all internal and external cash inquiries and cash breaks.

Requirements

BS/BA degree or equivalent work experience.
Demonstrated PC skills.
Ability to identify, escalate and resolve a problem.
Ability to communicate professionally through effective verbal and written skills.
Ability to manage time efficiently and effectively.
Organizational skills and detail-oriented.
Ability to multi-task.
Ability to work in a team environment.
Ability to meet deadlines and work under pressure

Responsibilities

Reconcile client cash balances, calculate and update client cash projections, and monitor projected and actual overdrafts and long balances.
Produce and deliver daily cash reporting to clients timely and accurately.
Maintain a solid understanding of client's normal cash practices and deadlines.
Research and resolve all client cash inquiries in accordance with Global Cash Services procedures and controls.
Ensure timely and accurate responses to internal and external clients.
Work closely with the client, Client Service teams, Treasury, Funds Transfer, and R&A to foster strong working relationships.
Promptly escalate sensitive/risk issues to management.
Assist coworkers when needed.
Continually cross train with other colleagues to assist with coverage during absences.
Enhance quality and efficiency by identifying workflow improvements.
Efficiently utilize BBH systems and tools/cash products to maximize productivity.
Keep abreast of market changes and impact to cash processes/settlements.
Understand and monitor cash restrictions and penalties in local markets to avoid potential risk to the client and/or the firm.
Maintain a solid understanding of cash practices and deadlines by market.