Client Care Technician | Supportive Housing

Valley Behavioral Health Incorporated•Salt Lake City, UT

1h•$16•Onsite

About The Position

The Client Care Technician provides direct support to adults with serious mental illness who are working toward greater independence and stability in a supportive housing environment. As part of a multidisciplinary treatment team, this role helps create a safe, therapeutic atmosphere while assisting residents with daily living skills, treatment goals, medication support, and personal growth. Through compassionate care and encouragement, the Client Care Technician plays an important role in helping residents build the skills and confidence needed to thrive.

Requirements

High School diploma or equivalent
CPR certification (post hire as needed)
Valley de-escalation certification (post hire)

Nice To Haves

Previous behavioral health or social services experience
Previous experience with medication management

Responsibilities

Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals
Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions
Observes, interacts with, and assesses clients’ behavior and communicates significant observations to the treatment team
Conducts accountability conversations with clients regarding behavior, goals, and program expectations
Performs routine room and common area inspections to ensure cleanliness, safety, and program compliance
Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
Distributes medications and follows all medication management and documentation procedures
Maintains accurate and timely documentation of all client interactions, interventions, and incidents. Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress.
Connects clients with pro-social community-based activities to enhance social support and engagement
Acts as an ongoing liaison between clients and service teams including property management and external stakeholders based on treatment and program goals and requirements
Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines
Meets direct care expectations
Participates in ongoing professional development activities to meet agency and position requirements

Benefits

Tenure-based service increases
Performance bonuses
On-Demand Pay
15 days of accrued paid time off annually (increasing by one day with each year of service)
10 paid holidays
2 wellness days
Paid parental leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary accident insurance
Voluntary hospital indemnity insurance
Voluntary critical illness insurance
Voluntary financial protection insurance
Pet insurance
Basic Life Insurance (at no cost)
Accidental Death & Dismemberment Insurance (at no cost)
Long-Term Disability Insurance (at no cost)
Garner HRA (up to $2,000 for individuals and $4,000 for families)
Health Savings Account (HSA) with company match (up to $900 for individuals and $1,800 for families)
401(k) plan with company match up to 6% of annual salary
Tuition reimbursement
New licensure reimbursement
Paid training
Conference attendance
Continuing education reimbursement
Paid time for continuing education