Client Care Supervisor RN/RPN
About The Position
The Client Care Supervisor, a Registered Nurse or Registered Practical Nurse, will provide client care needs assessment, case management, supervision, and clinical field support for in-home and community health care providers. This role emphasizes in-home services and includes community programs when assessment/case management is required. The position also supports the teaching of special tasks and transfer of controlled acts by exception to Adult Day and Assisted Living Services. The supervisor will work as part of an interdisciplinary team, conduct home visits, and teach/supervise delegated acts to Personal Support Workers. Responsibilities include clients' needs assessments, ongoing case management, and appropriate interventions in complex care situations to promote safe delivery of care, as well as fostering relationships with other agencies and referral sources.
Requirements
- Registered Nurse (RN or RPN) with current certificate of registration with the College of Nurses of Ontario confirmed annually.
- Three to five years’ experience with seniors and/or provision of client services in the community.
- Excellent skills assessment, communication, and problem-solving skills.
- Demonstrated teaching, mentoring, and coaching skills.
- Excellent in risk, crisis, and conflict management.
- Current CPR/first aid certification.
- Proficiency in MS Word, Excel Outlook, and data base applications (GoldCare).
- A valid Ontario drivers’ license and a vehicle are required for this position.
- Ability to work outside regular business hours (8:30AM-4:30PM) as required.
Nice To Haves
- Degree in Nursing or Gerontology Degree preferred.
- Supervisory experience preferred.
- Fluency in both official languages (English & French) and other languages, an asset.
Responsibilities
- Provide client care needs assessment, case management, supervision and clinical field support for in-home and community health care providers.
- Support the teaching of special tasks and transfer of controlled acts by exception to Adult Day and Assisted Living Services.
- Work as a member of the interdisciplinary team.
- Conduct home visits.
- Teach and supervise delegated acts to Personal Support Workers.
- Perform clients' needs assessments.
- Provide ongoing case management.
- Implement appropriate interventions in complex care situations to promote safe delivery of care.
- Foster key relationships with other related agencies and referral sources.
Benefits
- Employee Assistance Program
- Corporate discounts through Perkopolis.
- Employee Training and development programs with access to comprehensive e-learning programs.
- Staff appreciation events
- Rewards and recognition program,
- Positive culture with great emphasis on relationship-based care.
- Employee wellness programs
- Opportunities for advancement and career growth within the organization.
- Supportive team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
