Experienced State Tested Nursing Assistant (STNA) | Client Care Specialist

Freedom Caregivers • Newark, OH

19h • $18 • Hybrid

About The Position

Freedom Caregivers is looking for a dedicated and experienced Home Health Aide (HHA) or STNA to fill the role of Full-Time Client Care Specialist (CCS) in Newark, OH. This role offers an exciting opportunity to grow, lead, and impact the lives of our clients and caregivers. As a CCS, you’ll play a vital role in ensuring our clients receive exceptional care while supporting the growth and success of our agency.

Requirements

• Proven experience as an HHA or STNA.
• Ability to work flexible shifts between 8am and 6pm Monday – Friday and occasional weekends if needed.
• Clear communication in English, both written and verbal.
• Tech-savvy and comfortable using smartphones and mobile apps.
• Excels in customer service and interpersonal skills.
• Thrives in a dynamic environment, quickly building rapport with clients and caregivers.
• Maintains a professional demeanor and works collaboratively to meet agency needs.
• Must have a valid Ohio Driver’s License.
• Reliable and consistent transportation.
• Current proof of auto insurance.
• HHA or STNA certification.
• Ability to pass a criminal background check and drug screening.
• Physically able to lift, push, pull, or carry up to 50 lbs.

Responsibilities

• Deliver Outstanding Customer Experiences: Build lasting relationships with clients, families, and caregivers by providing top-tier customer service.
• Ensure Continuity of Care: Step in to cover open client shifts as needed, ensuring reliability and seamless transitions for clients.
• Empower Caregivers: Train and mentor new caregivers directly in clients' homes, setting them up for success.
• Collaborate Effectively: Communicate caregiver performance and satisfaction updates to supervisors to ensure a thriving team environment.
• Uphold Excellence: Follow all caregiver responsibilities and uphold our agency’s policies, procedures, and high standards of conduct.

Benefits

• Competitive Pay: Earn up to $18.00/hour.
• Full-Time Stability: Monday-Friday schedule with occasional weekend or evening flexibility.
• PTO Accrual: Start earning paid time off after 90 days.
• Affordable Health Coverage: Access to essential/preventative healthcare benefits.
• Paid Training & Travel: Get reimbursed for mileage and travel time.
• Daily Pay Option: Instant access to earnings with TapCheck.
• Career Growth Opportunities: We prioritize promoting from within and supporting your professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees