Client Care Specialist | Experienced Home Health Aide (HHA) or State Tested Nursing Assistant (STNA)

Freedom Caregivers, Inc. • Newark, OH

1d • Onsite

About The Position

Freedom Caregivers is seeking a dedicated and experienced Home Health Aide (HHA) or STNA to fill the role of Full-Time Client Care Specialist (CCS) in Newark, OH. This position offers an exciting opportunity to grow, lead, and positively impact the lives of clients and caregivers. As a CCS, you will be crucial in ensuring clients receive exceptional care while supporting the agency's growth and success. Freedom Caregivers is more than a home care agency; it is a family dedicated to making a real impact and fostering career growth in a supportive, mission-driven environment.

Requirements

• Has proven experience as an HHA or STNA.
• Can work flexible shifts between 8am and 6pm Monday – Friday and occasional weekends if needed.
• Communicates clearly in English, both written and verbal.
• Is tech-savvy and comfortable using smartphones and mobile apps.
• Excels in customer service and interpersonal skills.
• Thrives in a dynamic environment, quickly building rapport with clients and caregivers.
• Maintains a professional demeanor and works collaboratively to meet agency needs.
• Must have a valid Ohio Driver’s License
• Reliable and consistent transportation
• Current proof of auto insurance
• HHA or STNA certification
• Ability to pass a criminal background check and drug screening
• Physically able to lift, push, pull, or carry up to 50 lbs

Responsibilities

• Delivering Outstanding Customer Experiences: Build lasting relationships with clients, families, and caregivers by providing top-tier customer service.
• Ensuring Continuity of Care: Step in to cover open client shifts as needed, ensuring reliability and seamless transitions for clients.
• Empowering Caregivers: Train and mentor new caregivers directly in clients' homes, setting them up for success.
• Collaborating Effectively: Communicate caregiver performance and satisfaction updates to supervisors to ensure a thriving team environment.
• Upholding Excellence: Follow all caregiver responsibilities and uphold our agency’s policies, procedures, and high standards of conduct.

Benefits

• Competitive Pay: Earn up to $18.00/hour.
• Full-Time Stability: Monday-Friday schedule with occasional weekend or evening flexibility.
• PTO Accrual: Start earning paid time off after 90 days.
• Affordable Health Coverage: Access to essential/preventative healthcare benefits.
• Paid Training & Travel: Get reimbursed for mileage and travel time.
• Daily Pay Option: Instant access to earnings with TapCheck.
• Career Growth Opportunities: We prioritize promoting from within and supporting your professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees