Client Care Representative - Auto Insurance Trainee
About The Position
This is a career opportunity with unlimited potential for energetic, goal-driven individuals who thrive in a fast-paced environment and enjoy building genuine client relationships while hitting and exceeding targets. As an Auto Associate, you will play a key role in driving business success by actively selling insurance solutions, meeting performance targets, and delivering an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth. No prior experience is necessary, as complete training and the opportunity to obtain your level 1 general insurance license within 30 days of employment are provided.
Requirements
- A self-starter mentality with a strong drive to push past expectations when it comes to performance and sales goals
- Confident, outgoing personality and a customer-first approach
- Detail-oriented and organized—someone who can multitask under pressure
- Reliable and accountable—you're someone your team can count on
- Thrives in a collaborative, high-energy environment
- High school diploma or equivalent
- Less than 1 year of relevant experience
Nice To Haves
- Retail or sales experience is an asset — if you've worked in a customer-facing or target-driven environment, you're already one step ahead
- Level 1 Insurance License is an asset—but not required
Responsibilities
- Build and maintain strong relationships with clients, teammates, and auto dealership partners
- Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
- Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
- Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
- Support your branch by taking phone calls, managing administrative tasks, and restocking inventory
Benefits
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses
- Commissions for some positions
- Paid birthday off
- Paid day off for volunteering in your community
- HUB Ready training for new employees
- Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
