Client Care Coordinator

Almost Family•Bend, OR

5d•Onsite

About The Position

Almost Family, LLC is seeking a dedicated Client Care Coordinator to join our team in Bend, OR. This role plays a crucial part in ensuring exceptional service and support to our clients, fostering strong relationships, and coordinating care with efficiency and compassion. As a Client Care Coordinator, you will serve as the primary point of contact for clients, facilitating communication and assistance to meet their needs effectively. This is an in-office position, Monday-Friday, 8am-5pm.

Requirements

1yr experience in senior care or related field
Ability to travel in an around Central Oregon (experienced with winter road conditions)
Strong interpersonal and communication skills to engage effectively with clients and team members.
Excellent organizational abilities to manage multiple tasks and client information simultaneously.
Proficiency in basic computer applications and record-keeping systems.
Ability to work compassionately in a client-focused environment.

Nice To Haves

Previous experience in a client coordination or care-related role is preferred.

Responsibilities

Act as the main liaison between clients and internal teams, ensuring clear and timely communication.
Coordinate scheduling and delivery of care services according to client requirements and company standards.
Maintain accurate records of client interactions, care plans, and service updates.
Address client inquiries and concerns promptly, providing professional and courteous support.
Collaborate with care providers and management to optimize client satisfaction and service quality.