Client Care Coordinator
About The Position
Classic LifeCare is seeking a full-time Client Care Coordinator for their Calgary team. This is a 3-month contract position with potential for career development. The role involves supporting clients and care staff to ensure high-quality care, managing schedules, and responding to needs. The ideal candidate is empathetic, solutions-focused, and works well in a fast-paced, team-oriented environment. Responsibilities include client intake, schedule coordination, feedback collection, administrative tasks, customer service, assisting with HR functions, and participating in an after-hours on-call rotation.
Requirements
- A motivated, adaptable individual with strong multitasking skills
- Excellent communication and active listening abilities
- Prior experience in customer service
- High attention to detail and strong time management, especially under pressure
- Team player with a positive attitude and strong problem-solving skills
Responsibilities
- Manage new client intake, including entering information and setting up care schedules in our system
- Coordinate and maintain client and staff schedules
- Collect feedback via phone and home visits to ensure satisfaction
- Handle general administrative tasks such as phone support and data entry
- Provide excellent customer service by addressing concerns and resolving issues
- Assist with HR functions such as screening and interviewing candidates for Health Care Assistant and Nursing roles
- Participate in the after-hours on-call rotation
Benefits
- Competitive pay rate
- Comprehensive medical and dental coverage
- Ongoing recognition and support for your contributions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
