Client Care Center Banker

Fidelity BankScranton, PA
Onsite

About The Position

We are seeking a Customer Care Center Banker to join our team and support customer sales and services. This role is designed for individuals who are passionate about providing excellent customer service, handling a variety of customer interactions, and supporting the sales process. A Client Care Center Banker answers incoming calls, chats and emails while providing clients with the best financial solution through a virtual and digital environment. The bank provides training and mentorship needed to support success as a Fidelity Banker. If you are detail-oriented, technically adept, have strong communication skills, and enjoy building relationships with customers, we encourage you to apply.

Requirements

  • Detail-oriented
  • Technically adept
  • Strong communication skills
  • Enjoy building relationships with customers

Responsibilities

  • Answers incoming calls, chats and emails
  • Provides clients with the best financial solution through a virtual and digital environment
  • Supports customer sales and services
  • Handles a variety of customer interactions
  • Supports the sales process
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