Client Billing & Collections Specialist

Element Fleet Management • Baltimore, MD

1d • $49,100 - $67,540 • Onsite

About The Position

The Client Billing & Collections Specialist is responsible for managing the end-to-end collections process across a complex portfolio of accounts. This role ensures timely and accurate payment while maintaining strong client relationships. The position supports cash flow performance, financial accuracy, and client transparency by resolving discrepancies, facilitating payment discussions, and delivering consistent reporting and insights.

Requirements

• Associate degree or equivalent experience required
• 2+ years collections / AR / billing required
• Detail-oriented, analytical, strong communicator, client-focused
• Works independently under general supervision
• Manages multi-entity accounts and billing scenarios

Nice To Haves

• College/University degree preferred.
• SAP or ERP experience preferred
• Complex billing environment experience preferred

Responsibilities

• Manage End-to-End Collections Process: Oversee full collections lifecycle and ensure timely payments
• Account Reconciliation & Issue Resolution: Perform reconciliations using SAP and Excel
• Client Communication & Reporting: Manage client conversations and deliver cadenced reporting
• Cross-Functional Collaboration: Partner with Billing, Risk, Legal, Operations
• Performance Monitoring: Track metrics and escalate risks

Benefits

• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree