Client Benefits Advisor (spanish speaker -Remote, U.S.)

McQuadeTheFuture-CLTB•Riverside, CA

3d•Remote

About The Position

We are currently seeking Spanish-speaking professionals to join our growing team serving families throughout the United States. This position focuses on customer service, client support, benefits education, and relationship management. The ideal candidate enjoys helping people, providing excellent customer experiences, and building long-term professional relationships. If you are customer-focused, bilingual, and looking for a remote career opportunity with growth potential, we encourage you to apply.

Requirements

Must reside in the United States
Must be legally authorized to work in the United States
Fluent Spanish required
English is a plus but not required
Bachelor's Degree or equivalent work experience preferred
Customer service, call center, retail, hospitality, banking, healthcare, education, administrative, or support experience preferred
Strong communication and interpersonal skills
Ability to manage multiple priorities in a remote environment
CRM experience is a plus

Responsibilities

Communicate with clients through phone calls, emails, text messages, and virtual meetings
Assist clients with questions regarding available benefits, programs, and services
Provide exceptional customer support and customer care
Help clients understand available options and resources
Build and maintain positive client relationships
Document client interactions accurately within the CRM system
Participate in ongoing training and professional development
Support client satisfaction and retention initiatives