Client Associate

Wells Fargo & Company•Sarasota, FL

1d•Onsite

About The Position

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. In this role, you will support the Profit Formula Financial Advisory team and their clients by providing account information or quotes, entering Financial Advisory approved security tickets, and performing various administrative tasks. You will also identify ways to improve Profit Formula Brokerage Client Support processes and offer ideas to the Profit Formula Brokerage Client Support work group. You will perform moderately complex administrative and operational tasks within the Profit Formula Brokerage Client Support functional area, handle telephone calls or respond to inquiries and requests for researching of reports and account-related issues, and establish and maintain files to meet the firm's regulatory requirements. Additionally, you will create, produce, and maintain reports, databases, and record keeping for the purpose of growing client relationships. You will receive direction from your supervisor and the Financial Advisory functional area, and escalate non-routine questions. You will interact with the Financial Advisory functional area on a wider range of inquiries or requests, as well as internal and external customers.

Requirements

1+ year of Brokerage and Client Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire.
In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer.
Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
This position is not eligible for Visa sponsorship.

Nice To Haves

Brokerage client support experience or financial services industry experience
Administrative support experience in financial services
Experience interacting directly with customers
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Client service focus with the ability to listen to customer needs and recommend solutions
Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment

Responsibilities

Support Profit Formula Financial Advisory team and their clients by providing account information or quotes, entering Financial Advisory approved security tickets and various administrative tasks
Identify ways to improve Profit Formula Brokerage Client Support processes and offer Profit Formula Brokerage Client Support work group ideas
Perform moderately complex administrative and operational tasks within Profit Formula Brokerage Client Support functional area
Handle telephone calls or respond to inquiries and requests for researching of reports and account related issues
Establish and maintain files to meet the firms regulatory requirements
Create, produce, and maintain reports, databases, and record keeping for the purpose of growing client relationships
Receive direction from supervisor and Financial Advisory functional area and escalate non-routine questions
Interact with Financial Advisory functional area on wider range of inquiries or requests, as well as internal and external customers