Part-Time Client Associate

Wells Fargo • Ponte Vedra Beach, FL

4d • Onsite

About The Position

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. In this role, you will assist Financial Advisor(s) colleagues with service and operational activities, including client service via telephone, direct interaction, and written correspondence. You will also facilitate Financial Advisor and client requests for account information and quotes, schedule and prepare for client appointments, and establish and service client accounts. This includes preparing forms, researching inquiries, entering security order tickets (with approval), and executing administrative functions for Financial Advisors and Branch Management. These administrative tasks may include tracking referrals, assisting with marketing activities, and maintaining files to meet regulatory requirements. You will also establish and maintain filing and record-keeping systems to support client relationships and act as a liaison for referral sources by reviewing paperwork for completeness.

Requirements

• 1+ year of Brokerage and Client Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire.
• In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer.
• Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.

Nice To Haves

• Brokerage client support experience or financial services industry experience
• Administrative support experience in financial services
• Marketing Experience
• Experience interacting directly with customers
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Client service focus with the ability to listen to customer needs and recommend solutions
• Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment

Responsibilities

• Assist Financial Advisor(s) colleagues with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
• Facilitate Financial Advisor and client requests for account related information and/or quotes
• Schedule and prepare for appointments with new or prospective clients
• Establish and service client accounts, prepare forms, research account inquiries and/or issues, and enter security order tickets after being approved by the Financial Advisor(s)
• Execute various administrative functions for the Financial Advisor(s) and Branch Management including, but not limited to, tracking referrals, assisting with marketing related activities, establishing, and maintaining files to meet the firm's regulatory requirements
• Establish and maintain filing and record keeping necessary to support efforts to service and grow client relationships
• Acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review when applicable

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed