Client Assistant, Personal Insurance

NFP Corp • Greater Sudbury, ON

7d • Hybrid

About The Position

We’re seeking a detail-oriented and highly organized Billing Representative to join our Personal Lines team. This role is essential in ensuring timely and accurate billing support for our clients and internal teams. As a Billing Representative, you will be the first point of contact for client billing inquiries and play a key role in supporting the administrative functions of our department. This position offers an exciting career path opportunity with NFP and the chance to be a valued member of a collaborative team dedicated to client satisfaction.

Requirements

• Bilingual (French) is an asset
• Strong customer service skills, with a professional and empathetic approach
• Experience with EPIC or other industry software is an asset
• Proficiency in the Microsoft Office suite of products
• Ability to work collaboratively within a team environment
• Proven ability to manage time effectively and prioritize tasks

Responsibilities

• Providing exceptional day-to-day customer service to clients across Canada for our billing contact centre
• Assisting clients with requests for payment and billing inquiries
• Preparing invoices and billing materials
• Other administrative duties as required within the larger administrative team

Benefits

• Annual bonus plan for all employees
• Matching RRSP plan of 5% of salary
• Referral Commission Plan
• Generous benefits plan including Health Care Spending Account starting on the first day of employment
• Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
• Reimbursement of license fees and professional membership dues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed