Client Analyst

Plus RelocationMinneapolis, MN
$58,000 - $73,000Hybrid

About The Position

Numbers tell stories — and at Plus Relocation, we want someone who can't wait to read them. As a Client Analyst, you'll turn client data into the insights that shape smarter mobility programs for some of the world's leading companies. This isn't a “run the report and move on” role. You'll dig into the numbers, connect the dots between program performance and client strategy, and help our Client Relations team walk into every conversation with answers before the questions are even asked. Along the way, you'll get hands-on with AI-assisted analytics and automation tools, helping us work smarter and deliver reporting that's faster, sharper, and genuinely useful. If you love finding the “why” behind the data, get energy from solving problems before they become problems, and want your analysis to actually move the needle for clients, we think you'll fit right in.

Requirements

  • Minimum 2–3 years of experience in finance, analytics, or a related field
  • College degree preferred or equivalent experience
  • Strong customer service and organizational skills
  • Ability to work effectively in a fast-paced environment
  • Ability to be a self-starter and work autonomously, as well as be part of a successful team
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office applications, including advanced knowledge of Excel
  • Ability to respond resourcefully and constructively to new demands, priorities, and challenges
  • Demonstrate initiative and ability to learn new software programs or applications that are used in Plus's business operations
  • Effective and proactive problem-solving skills
  • Excellent numerical and analytical skills
  • Strong attention to detail

Nice To Haves

  • Global mobility industry experience preferred but not required
  • Experience with or strong interest in AI-assisted analytics, reporting automation, and data workflow tools and SQL reporting

Responsibilities

  • Actively pursue opportunities to utilize AI-assisted analytics, reporting automation, and data delivery tools to improve reporting efficiency and quality
  • Create and deliver customized, insightful reporting in collaboration with the Client Relations team and Plus clients, ensuring deliverables are accurate and timely
  • Perform reporting analysis to make connections between, and offer insights on, program results, client strategy and operating performance
  • In addition to Client Relations, assist Business Development, Consulting Services and other Plus teams in analyzing client data for recommendations, trends, benchmarking, etc.
  • Assist in the preparation of presentations and reports for clients and internal stakeholders
  • Support in the development and creation of client strategic reviews
  • Work with the implementation team to onboard new accounts
  • Collaborate with team members and clients to effectively identify and resolve problems, as well as use new concepts, processes and technologies to create efficiencies
  • Proactively offer suggestions for improvement of processes and efficiencies
  • Maintain consistent and reliable attendance
  • Maintain positive, professional relationships with external partners and colleagues
  • Proactively protect internal and external confidential information by complying with all security policies
  • Maintain accurate “real time” records in all Plus systems

Benefits

  • Annual discretionary profit-sharing bonus
  • Paid floating holiday
  • 401(k) retirement contributions
  • Multiple medical plan options with a significant portion of premiums paid by the company
  • Dental and vision coverage
  • Health Savings Account (HSA) with employer contributions
  • Paid Time Off (PTO) and paid volunteer hours
  • Company-paid life, AD&D, short- and long-term disability insurance
  • Employee Assistance Program (EAP)
  • Wellness incentives and strengths-based development culture
  • Flexible work options (hybrid or remote)
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