Client Advocate
About The Position
Client Advocates provide strategic relationship management and lead teams, taking advantage of specialized industry experience and unparalleled market know-how to craft strategies for clients to quantify, mitigate, and transfer risk. This role is for individuals who are client-centric, interested in affiliating with an industry leader, and committed to helping clients unlock their potential through effective risk management. At Willis Towers Watson, a team of people dedicated to meeting each client’s particular needs is chosen. At the head of that team is the Client Advocate: someone with the experience and expertise to understand the client and their business, someone dedicated to making the client succeed. The Willis Towers Watson Client Advocate serves as a single point of contact providing every client a direct route to all the resources at Willis Towers Watson. The primary objective is client success through the provision of cost-effective insurance and risk management solutions according to each client’s individual requirements. This is a unique and exciting opportunity for experienced insurance individuals who are interested in a diverse & challenging role that encompasses sales, brokerage & account management responsibilities.
Requirements
- Specialized industry experience
- Unparalleled market know-how
- Client centric
- Experience and expertise to understand the client and their business
- Experienced insurance individuals
- Sales, brokerage & account management responsibilities
Responsibilities
- Proactively & positively managing Willis Towers Watson’s business relationship with the client
- Coordinating and taking ultimate responsibility for the comprehensive delivery of Willis Towers Watson’s service to the client and ensuring the integrity of said provision at all times.
- Ensuring that client engagement, contract formation and service delivery processes are fully compliant with Group policies across all territorial, legal and regulatory domains
- Increasing the profitability of the client account & ensuring retention of that business over time
- Manage all client renewals through the various Willis Towers Watson placement teams
- Assist with the preparation and delivery of our value proposition on new business
- Leading by example and providing a strong role model and influence on others for best Client Advocate practices
- Contributing to the revenue growth of the office
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
