CLIENT ADVOCATE (OFFICE OF THE PUBLIC DEFENDER)

Cook CountyChicago, IL
$66,521 - $73,430Hybrid

About The Position

Provides client-centered support to individuals engaged with the Defense Center throughout the legal process. Coordinates with attorneys, therapists, social workers, probation officers, placement agencies, family members, and other support systems to ensure continuity of care. Assesses collateral consequences associated with involvement in the criminal legal system and facilitates referrals to appropriate legal resources. Assists clients in accessing, navigating, and maintaining participation in programs that provide alternatives to incarceration, promoting stabilization and successful outcomes.

Requirements

  • Graduation from an accredited college or university with a Bachelor's Degree or higher in Sociology, Criminal Justice, Social Work, Counseling, Human Services, Psychology or a directly related field
  • Two (2) years experience providing social services, case management, resource coordination, reentry service to justice-involved, formerly incarcerated, or economically disadvantaged populations, or directly related experience
  • An equivalent combination of education and/or experience is required.
  • Knowledge of basic procedures and processes in the Cook County adult criminal court system.
  • Knowledge of community-based organizations and social service providers.
  • Ability to make regular contact with clients, community-based organizations, and service providers to compile and review important, detailed personal and confidential information.
  • Skill and experience in interacting with and interviewing people with varying backgrounds and education levels.
  • Experience in culturally proficient practices in managing a diverse client caseload
  • Exceptional verbal communication skills, including the ability to speak persuasively with a variety of stakeholders.
  • Ability to work collaboratively as part of an interdisciplinary team.
  • Ablility to organize and prioritize caseloads, calendar, and work assignments.
  • Ability to travel to various work locations throughout Cook County.
  • Must be legally authorized to work in the United States without sponsorship.

Responsibilities

  • Provides client-centered support to individuals engaged with the Defense Center throughout the legal process.
  • Coordinates with attorneys, therapists, social workers, probation officers, placement agencies, family members, and other support systems to ensure continuity of care.
  • Assesses collateral consequences associated with involvement in the criminal legal system and facilitates referrals to appropriate legal resources.
  • Assists clients in accessing, navigating, and maintaining participation in programs that provide alternatives to incarceration, promoting stabilization and successful outcomes.

Benefits

  • Medical, Dental, and Vision
  • Basic Term Life Insurance
  • Pension Plan
  • Deferred Compensation Program
  • Employee Assistance Program
  • Paid Holidays, Vacation, and Sick Time
  • Voluntary Benefits
  • You May Qualify for the Public Service Loan Forgiveness Program (PSLF)
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